30-Day Money-Back Guarantee and Free Exchanges
At IRONIK Scrubs we are committed to providing you with high-quality scrubs that meet your needs and exceed your expectations. If you are not completely satisfied with your purchase, we offer a 30-day money-back guarantee and free fast exchanges.
Exchanges
- If you need to exchange an item for a different size, please reach out to us sales@shopironik.com or by text at 1 250 668 6999 and we will exchange your item to the correct size, No hassles! Please ensure that you have used our size chart and measured on your first order to ensure accurate sizing on your original order. https://shopironik.com/pages/sizing.
- We will cover shipping costs for size exchanges.
Refund & Return Process
Return Eligibility
- Items must be returned within 30 days from the date of delivery.
- Items must be unused, unwashed, and in their original condition.
- Items that have been worn, altered, or damaged are not eligible for a return.
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Start Your Return:
- Contact our customer service team at sales@shopironik.com to initiate a return. Please provide your order number and reason for return.
- Customers are responsible for the cost of return shipping for refunds.
Non-Returnable Items
- Gift cards
- Final sale items
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately at sales@shopironik.com with your order number and a photo of the damage. We will arrange for a replacement or refund.
Contact Us
If you have any questions about our return and refund policy, please contact us at:
- Email: sales@shopironik.com
- Phone: 1 250 668 6999
Thank you for choosing IRONIK Scrubs. We appreciate your business and are dedicated to providing you with the best quality scrubs and customer service.
