Politique d’expédition
Processing Times
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note that during high-volume periods, processing times may be slightly longer.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We currently offer shipping within Canada and the United States.
Estimated delivery times:
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Canada: 2–7 business days
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United States: 2-7 business days
Delivery times are estimates and may vary based on location and carrier delays beyond our control.
Free Shipping
We offer free standard shipping on select promotions or when specified on certain products. Please check product pages or promotions for eligibility.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow 24–48 hours for tracking information to become available.
International Shipping
At this time, we only ship within Canada and the United States.
We are working on expanding to more locations in the near future!
Shipping Issues
If you haven't received your order within the estimated time frame, please first check the tracking information provided.
If you still have concerns, contact us at support@shopironik.com and we'll be happy to help.
Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for shipping delays or lost packages due to incorrect addresses provided at the time of purchase.
Lost or Damaged Packages
If your order arrives damaged, or if you believe your package is lost, please contact us immediately with your order number and details. We will work with the carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping or your order, please reach out to us at:
📧 support@shopironik.com or by phone at 250 668 6999
We’re here to help!
